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About Worldshipping

ABOUT WORLD SHOPPING

WorldShopping offers a service to purchase products for customers from online stores in Japan and process overseas shipment to 228 Countries and Regions. Partner shops incorporate our system to offer our specialized cart. Customer support is offered in English and Chinese (Simplified / Traditional), Korean in addition to Japanese. If this is your first time shopping with us, rest assured that the process is secure and easy.

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How it works

International Shipping

  1. When you access the website from overseas, the “WorldShopping Cart” will be displayed automatically.

  2. Add your favorite items to the WorldShopping cart.
    Click “Add to Cart” of the WorldShoppinng banner to proceed to buy your favorite items.
    The cart will only appear for items that can be purchased from your country.
    →Explore WorldShopping Guide for More details.

Fee

WorldShopping will charge 10% service on the “Total Product Price”*. Once we deliver the product to WorldShopping, you will receive another payment request from WorldShopping containing International Shipping Fee, Handling Fee and Other Fees (If any). See WorldShopping Fees for details.

  • Total Product Price=(Product Price + Domestic Shipping Fee in Japan).

About Overseas Delivery

You can request "Worldshopping'' to buy items on behalf of you and to have them shipped. WorldShopping purchases Japanese products on your behalf and delivers them around the world.
→Explore How WorldShopping Purchases and Delivers As Your Agent to know more

For International Customers

Overseas customers can purchase products from TOWER RECORDS Online by using a purchasing agency/forwarding services or other routes and methods.
Please note that TOWER RECORDS Online does not accept exchanges and or returns due to customer's convenience after an order has been placed and processed.
(see below).

  • Incorrect purchase of titles, artists, and recorded songs

  • Incorrect purchase of size, color, and quantity

  • Incorrect purchase due to product specifications such as DVD, Blu-ray, and the dedicated format of the product for compatible devices (Audio/Visual/Console players etc.).

In the case of defective products, we are only able to accept returns or exchanges within Japan.
Please note that we will not be able to respond to a situation, even if defective products are shipped directly to us from countries abroad from Japan.
For customers that place an order through our official partner, WorldShopping, please contact WorldShopping first if you have any problems with the items you have received.

Back Ordered Products

The estimated shipping delivery time on the product web page is based on the number of days the product will be in stock from the manufacturer.

Please note if it is confirmed that the product is not expected to be in stock after 3 weeks to 40 days depending on the manufacturer's situation, the order will be canceled from TOWER RECORDS.

About inquiries

Basically, inquiries to our shop will be handled in Japanese only. Please understand that we cannot respond to inquiries in other languages. You can contact WorldShopping from the following links.

Quality Dispatch

All orders are packed and shipped in Japan.

Free & Fast Delivery

33,000円以上のご購入で送料無料

Exchanges & Returns

You have 7 days from the shipping date to return your purchase FREE OF CHARGE.

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